Types of food and beverage service Table service. Guests are served at the table by a waiter. Buffets are the most common type of assisted service. Food and beverage service is a process of preparing, presenting, and serving food and beverages to customers.
Food can include a wide range of styles and types of cuisine. They can be classified by country. Drinks include all alcoholic and non-alcoholic beverages. Alcoholic beverages include wines and all other types of alcoholic beverages, such as cocktails, beer, ciders, liqueurs and liqueurs.
Commercial operators represent the largest segment of F&B in Canada, with just over 80% market share (Restaurants Canada, 201. It consists of quick-service restaurants, full-service restaurants, catering and beverage establishments). Let's look at each of them in more detail. Formerly known as fast food restaurants, quick-service restaurants or QSR, they represent 44.4% of total food sales in Canada (Restaurants Canada, 201). This important part of the food sector generally serves both residents and visitors and is represented in areas that both can easily access.
Brands, chains and franchises dominate the QSR landscape. While the industry has taken steps to move away from the traditional image and service style of fast food, it is still dominated by both fast food and fast food; in other words, foods that are prepared and purchased quickly and are generally consumed quickly. Catering represents only 7.9% of the total share of F&B in Canada (Restaurants Canada, 201) and includes food served by catering companies at banquets and special events in a diverse set of locations. Keep in mind that banquets refer to food served on the premises, while catering generally refers to service outside the premises.
At an event with catering service, customers tend to eat at the same time, unlike restaurant customers, who are served individually or in small groups. The catering and banquet experience has evolved tremendously to the point where guests attending events expect restaurant-quality food and service. In accordance with this concept, the event organizer will coordinate with catering establishments so that guests attending the planned events can choose options for each dish served. While meal surcharges may apply due to the options chosen, customer expectations are just as high.
Altogether, QSR commercial companies, full-service restaurants, catering establishments and beverage establishments account for just over 80% of the market share. Now let's look at the other 20% of companies, which are included in the non-commercial sphere. As mentioned, the commercial sector comprises most accrued dollars. Figure 4.9 illustrates the difference between traffic share and dollar share for each subsector.
We know that QSRs are much cheaper and, in general, much more crowded than full-service restaurants. How do that traffic and low prices translate into market share for the different segments?. Luxury restaurants are food and drink establishments where special meals with special presentations are served. In general, there is a customer profile with high purchasing power and customers consider food as an activity.
Their menus are very advanced and rich. There are usually a few separate menus prepared for drinks in haute cuisine restaurants. A significant percentage of income comes from alcoholic beverages consumed with meals. Steakhouses generally refer to food and beverage businesses that specialize in meat dishes.
Steakhouses began in New York in the mid-19th century, following the increase in demand for meat from New Yorkers and they could afford to buy expensive meat dishes. Foreign samples from these businesses not only focus on red meat, but they also serve poultry, pork and seafood. Customers are asked how cooked the meats are when ordering at these restaurants. Cooking temperatures are rare (with blood, only the upper and lower parts slightly cooked), half cooked (slightly bloody), moderately well (26% cooked on the outer sides) and well cooked (in & the outer sides are dark and have lost their juicy shape).
Cafes usually have comfortable seating areas. Cafes are businesses where hot and cold drinks, snacks and foods such as sandwiches, pizzas and pastries are easily prepared. Because of the importance of the time factor, food is prepared and consumed quickly in these companies. One of the biggest advantages of these companies, which operate for a long period of time of the day, is the fast customer service cycle and affordable pricing.
Some cafés try to liven up the atmosphere with live music. In recent years, these companies have appeared as additional units in businesses such as shopping centers and stores whose main field of activity is not the provision of food and beverage services. Customers' basic food and beverage needs are met by the food service industry, which has been associated with accommodation ever since people started traveling. The food and beverage facilities of hotels, motels, clubs, independent restaurants, popular restaurants, takeout establishments, coffee shops, fast food establishments, transportation catering services, industrial contract catering services, etc., are examples of commercial catering.
In some sources, it is stated that pastry shops are among the food and beverage companies that offer fast service because food can be prepared and offered for sale or served in advance. The food service industry is dedicated to the supply of food and beverages, mainly to people who are outside their homes for different reasons. It is called a special service because it offers food and drink in places that are not intended for food (beverage service). They are mainly defined by the food they serve and generally serve slow-cooked foods, such as French home cooking (cassoulet, beans, etc.).
Catering businesses (whether local or in special locations) face the challenge of the episodic nature of events and issues related to food handling and food safety with large groups. For the Guéridon service, food orders are very similar and all dishes must be presented at the customer's table before the actual service of the food and, especially, before being served in portions. These people need accommodation with food and drink if they are away for more than a day, and only food and drink if they are away for a short period of time. .
